These rules, which define three levels of unruly behaviour, will be applicable for all Indian airlines engaged in domestic and worldwide transport of passengers.
The amendments to the existing auto on "Handling Unruly/Disruptive Passengers" came following the incident involving Shiv Sena MP Ravindra Gaikwad who repeatedly slapped an Air India manager in April.
Minimum ban on flying up to three months can be given to those unruly flyers. The committee's members can be from other scheduled airlines, passenger associations, consumer associations or retired officials of the consumer dispute redressal forum. "Decision will be taken by an independent committee under a retired District Judge within a period of 30 days of alleged offence", Raju said.
The No-Fly ban will be in addition to any statutory legal action that can be taken against the offender under existing laws, Raju further informed.
For the first time ever, domestic airlines had not only came together in imposing a ban on Shiv Sena MP Ravindra Gaikwad after he thrashed an senior employee of National carrier Air India earlier this year, but also urged the Centre to create a "no fly list" for unruly passengers. Interestingly one airline will not be bound by the no-fly list of another domestic airline.
Under the new rules, Level 1 of offence would include unruly verbal behaviour.
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The ban will range between three months and a lifetime depending upon the gravity of the offence.
- Level 2 will include physically abusive behavior (pushing, kicking, hitting, inappropriate touching). The offender will end up in the list for "two or more years without limit" if he commits a Level 3 offence which is categorised as life-threatening behaviour like murderous assault, choking and damaging aircraft operating system among others. Unruly behavior of passengers at airport premises will be dealt with by relevant security agencies under applicable penal provisions.
The list of unruly passengers will be provided by the airlines to the Directorate General of Civil Aviation and will be available on the website of the airline regulator.
Should a person repeat an offense, the airline will have the right to double the period of ban.
As per the vehicle provisions, the internal committee will have to decide the matter within 30 days, and specify the duration of the ban.
A passenger barred from flying can approach an appellate committee constituted by the Ministry within a period of 60 days. Additionally, the Ministry of Home Affairs would be able to put individuals who are identified as "national security threat" on "no-fly list".